Frequently asked questions

Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on phone, chat, or email.

How can I communicate with you? Deledeal’s main communication method is through emails. Nothing gets lost or disputed over by this documented communication method as Deledeal is known for its punctual and indicative email communication. However, if you have any complaints or requests, please don't hesitate to contact us.

In Deledeal, we deliver your order to your digital doorstep, your email address. You'll receive your order with specific features and superior quality delivered by email.

Your order will always be on time specified within each product. Deledeal values your time, so at any cost, we assure you’ll have your order on time without any delays from our side.

You can track your order status directly from your account. You can check the status simply through your cart.

In Deledeal, we respect you changing your mind. If you cancel your order prior to the prototype phase, you’ll have a full refund. Meanwhile, canceling your order after the prototype phase will deduct 25% of your payment, while 75% will be refunded.

Of course! Each and every product has a specified number of modifications that can be used in the prototype phase. If you run out of modifications don’t worry! You can buy additional modifications by request.

Absolutely not! We're expanding our services to include various categories. You can now enjoy our marketing and advertising services and keep in touch to get expansion updates!

Of course! Deledeal is a Vhorus’ digital property. You can find Vhorus located at 8 Fathy Talaat St. Sheraton Buildings-Heliopolis, Cairo - Egypt.